Effective Date: May 27, 2025

Maia Event Company (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us, including when you visit our website, attend our events, or communicate via SMS.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, mailing address
• Event Details: Event dates, preferences, guest count, vendor contacts
• Payment Information: Billing address and payment history (processed securely by third-party services)
• SMS Communication Data: Content of SMS messages, time and date of communications
• Website Usage Data: IP address, browser type, device information, and page views (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

• Plan, coordinate, and manage events and related services
• Communicate with you about event logistics, updates, and confirmations
• Respond to inquiries and provide customer support
• Send non-marketing, 1-to-1 SMS messages from assigned team members
• Improve our website and customer experience

We do not use your information for SMS marketing or promotional campaigns.

3. SMS Disclosure

By providing your mobile number, you consent to receive SMS messages from Maia Event Company staff regarding your event or service. Message frequency will vary based on your event needs. Message and data rates may apply.

• Reply STOP at any time to opt out of SMS messaging
• Reply HELP for assistance

For full SMS terms, visit our SMS Terms & Conditions.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with:

• Event vendors and service providers to coordinate your event
• Technology providers who support our website, email, and SMS systems
• Legal authorities, if required to comply with law or protect our rights

5. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information. While no system is 100% secure, we work to protect your data from unauthorized access, disclosure, or misuse.

6. Your Choices and Rights

You have the right to:

• Access or update your personal information
• Request deletion of your data, where permitted by law
• Withdraw consent for communication
  To make a request, contact us at corporate@maiakc.com.

7. Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, contact us at:

Maia Event Company
1621 Locust, Kansas City, MO 64108
Email: corporate@maiakc.com